Launch Support & Team Training
We remain actively involved through launch execution to ensure operations are stable and controlled from day one.
- Design your floor plan
- Team onboarding and opening day checklistsΒ
- Final system configuration and testingΒ
- Staff-walk through and operational handoffΒ
- Support during opening and beyond
Operational Frameworks & SOPs
Consistent member experiences drive retention and enable scale. We provide guidance and frameworks to support.
- Daily opening and closing proceduresΒ
- Member flow and reset timeΒ
- Sales scripts and in-studio displaysΒ
- Escalation paths for service issuesΒ
Dedicated Account Manager
You're not routed through generic support channels. Every commercial partner has a dedicated account rep and is supported by:
- Dedicated account managerΒ
- Fast and clear escalation pathsΒ
- Long-term support as your business evolvesΒ Β
Backed By Our 99% Uptime Guarantee
Every partner is supported by our commercial service and warranty platform, designed for high-volume operators.Β
- Preventative maintenance protocolsΒ
- Consumables and filter managementΒ
- Remote Diagnostics and Troubleshooting
- Priority service responseΒ
Launch & Support is designed for commercial operators and is included with qualifying service plans.
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Plan Your Recovery Studio
Book a virtual demo with one of our LIT Experts for a full equipment walkthrough, studio planning support, and answers to all of your questions.