We back our LIT devices with a lifetime warranty — meaning if you have any issues or problems, our team will work with you to resolve them and replace your device if necessary so long as you purchased directly through LIT or LIT approved partners and have an active membership with a valid payment method on file. You must activate your warranty within  60-days of your purchase and maintain an active membership for 100% coverage of your items. Terms and conditions apply. 
 

LIT AXIS Warranty:

 Included in lifetime warranty
  • Defective LIT sensors
  • LIT sensor that has been damaged due to circumstances that have rendered the device inoperable or impacts accurate data collection
Contact our customer service team to request a replacement info@litmethod.com
 Not included in lifetime warranty
  • Lost or stolen LIT sensors.
  • LIT sensors with cosmetic damage
  • LIT resistance bands that have been damaged or broken (warranty for 1 year, client is responsible for shipping of $15)
  • LIT sensors or bands that have been modified in an unauthorized manner
  • LIT sensors or bands which have undergone an attempted repair by unauthorized persons or with any parts not originally intended for or compatible with the sensor 
  • LIT sensors that have an altered factory model name and/or serial number

  

LIT Strength Warranty:

 Included in lifetime warranty
  • Defective LIT sensors or machine 
  • LIT sensor that has been damaged due to circumstances that have rendered the device inoperable or impacts accurate data collection
Contact our customer service team to request a replacement info@litmethod.com
 Not included in lifetime warranty
  • Lost or stolen LIT sensors or machine.
  • LIT sensors or machine with cosmetic damage
  • LIT resistance bands that have been damaged or broken (warranty for 1 year, client is responsible for shipping of $15)
  • LIT sensors, machine, or bands that have been modified in an unauthorized manner
  • LIT sensors, machine, or bands which have undergone an attempted repair by unauthorized persons or with any parts not originally intended for or compatible with the sensor 
  • LIT sensors or machine that have an altered factory model name and/or serial number
  • Damage or use to mainframe
  • Damage or use Accessories

 

 

 Need to purchase a replacement? Check out our online shop for the following items: https://www.litmethod.com/collections/replacement-parts